Privacy Policy

Here we describe the practices we follow to respect the privacy of all visitors to www.neopay.co.uk (‘the Site’). If you have questions or you do not feel that your concerns have been addressed in our privacy statement, please contact us.

Protection and Use of Personal Information
You are not obliged to provide us with any personal information in order to access most areas of the Site. We will always ask you when we need information that personally identifies you or allows us to contact you. This information is generally requested when you sign up as a member to access restricted areas, want to purchase other services or products from us or request information.

Neopay uses your personal information for the following purposes:

  • To allow you to access restricted areas of the Site
  • To deliver services, news and other information as appropriate
  • To deliver products, services and information that you have purchased or requested from us
  • To alert you to new products and services and other information as appropriate
  • To help us create and publish content that is relevant to you

From time to time Neopay may provide your personal information to other companies where these companies have been appointed to provide a specific service. We will only provide those companies with the information they need to deliver the service and they are prohibited from using any information we provide for any other purpose.

When you provide us with personal information Neopay will not share or transfer to third parties any information you provide without your permission except as set out in this Privacy Policy. Your information may be stored and processed in the United Kingdom or any other country in which Neopay or its partners operate. By using the Site you consent to any such transfer of information outside of your own country. Neopay abides by the Data Protection Act 1998 and all information you provide to us is dealt with in accordance with the Act.

Neopay may disclose your personal information if required to do so by law.

Data amendments
Should you require your information to be updated, amended or deleted from our records please contact us outlining your requirements.

Third-party links
Please be aware that neopay.co.uk sometimes contains links to other sites that are not governed by this privacy policy. Neopay makes no representations or warranties regarding how user data is stored or used on third-party servers. We recommend reviewing the privacy policy of each third-party site linked from neopay.co.uk to determine their use of your personal data.

Changes to this policy
Neopay may change this policy statement as needed. If changes to the statement are made, please note that it may take up to 30 business days before new privacy practices are implemented. Check this page periodically if you would like to monitor changes.

Cookies – What are they and how do we use them?
We use cookies on our website as part of providing our service to you. Cookies are bits of electronic information that a website can transfer to your hard drive to help tailor and keep records of your visit to that website. If you visit our website, cookies may be used to allow us to recognise a user’s device so that we can provide our service to you, for example, to identify the relevant service that you use ‎i.e. entering into our Member’s Area. Our cookies are stored on your device in between browser sessions which ‎allows your preferences to be remembered each time you return to our website. The cookies do not ‎contain personally identifying information nor are they used to identify you. You may choose to ‎disable the cookies, however if you do so it may prevent you ‎from using certain parts of our website. Most major websites use cookies and their use is standard on the Internet. Various pages of the website may contain an electronic file called a web beacon; this allows us to count users who have visited that page and to recognize users by accessing cookies.

You have the ability to accept or decline cookies by modifying the setting of your web browser. For further information about cookies and how to disable them, please refer to www.allaboutcookies.org.